Terms of service
General Provisions
The following terms and conditions apply to all business relationships you enter into with us as the provider (VERWUESTER GmbH, Chalchrain 12.2, 6315 Oberaegeri - SWITZERLAND) as a consumer or entrepreneur for physical products and digital content.
A consumer, as defined in the following provisions, is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity. An entrepreneur is any natural or legal person or a legally capable partnership acting in the exercise of their self-employed professional or commercial activity when concluding a legal transaction.
The general terms and conditions in effect at the time of the contract conclusion apply. If you, as an entrepreneur, use conflicting or supplementary terms and conditions, they will only become part of the contract if we explicitly agree to them.
Information About Our Products
The essential features and properties of the products displayed can be found in the respective product description in our online shops.
For products labeled as "Facsimile" in the product description, these are reproductions of the original edition available at the time.
The quality, content, and scope of the reproduction depend on the condition, content, and scope of the original edition.
Formation of the Contract
The subject of the contract is the sale of physical and digital products.
The presentation of our products in our online shops does not constitute a legally binding offer but an invitation to order from our online catalog. You can place products into the shopping cart without obligation. By clicking the "Buy Now" button, you submit a binding order for the products in the shopping cart. Provided you have an active/valid email address, you will receive a confirmation of receipt of your order immediately after submitting it.
Corrections can be made at any time during the ordering process before submitting the order. The ordering process can also be canceled at any time, for example, by closing the browser window. A binding order is placed when you click the "Buy Now" button.
The purchase contract is concluded, regardless of the chosen payment method (instant payment systems, invoice payment, etc.), by your click on the "Buy Now" button and the shipment of the goods or a shipment confirmation by email.
If we cannot accept your order, you will be informed within a maximum of seven days that the product is unavailable at the time of order. Where possible, you will also be informed of the next available delivery date. In such cases, any payments already made will be refunded immediately.
If the product you ordered is not available because we, despite placing an order, have not received delivery from our reliable supplier through no fault of our own, you will be informed immediately by email. In such cases, we are released from our delivery obligation and can withdraw from the contract. If you have already made payments, they will be refunded immediately.
The contract language is exclusively German.
Order processing and all information necessary for the conclusion of the contract will be sent to you via email, partially in an automated manner. You must ensure that the email address you provide is active and valid, and that the receipt of emails is not technically hindered, especially by spam filters.
Payment
The prices listed in our shop include statutory VAT.
Shipping costs are not included in the purchase price. They will be displayed separately in the shopping cart during the ordering process, before selecting the payment method. These shipping costs must be borne by you unless free shipping has been agreed upon.
We only accept the payment methods displayed during the ordering process.
We do not charge additional fees for any of the payment methods provided. However, for bank transfers from abroad, your bank may charge transaction fees.
Restrictions regarding the payment method may apply, particularly due to repeated payment delays or outstanding invoices.
Retention of Title
The goods remain our property until full payment of the purchase price.
For entrepreneurs, this also applies to all claims arising from ongoing business relationships until full settlement.
Delivery Conditions
The shipment of our goods is exclusively from our shipping warehouse in Austria via insured package shipping at the prices specified during the ordering process.
The delivery times are stated in the product description. If no delivery time is specified, the standard delivery time is 14 days.
For deliveries to countries outside the European Union, additional costs such as customs duties, taxes, and fees, which are beyond our control, may apply and must be borne by you. Similarly, bank fees for international money transfers may apply and are also your responsibility.
For consumers, the statutory regulation stipulates that the risk of accidental loss or accidental deterioration of the goods only passes to the customer upon delivery, regardless of whether the shipment is insured or not.
If goods with obvious defects or transport damage are delivered to you as a consumer, we request immediate contact with us and prompt notification to the carrier. Failure to notify us or the carrier has no impact on statutory warranty claims. However, timely notification helps us assert claims against the carrier or transport insurance.
For entrepreneurs, the duty to inspect and report defects applies.
Warranty
We are liable for defects within the framework of statutory regulations.
For contracts with consumers, the statutory warranty period is two years from delivery of the goods. For entrepreneurs, the statutory warranty obligation is limited.
Liability
We are liable without limitation in cases of intent and gross negligence, fraudulent concealment of defects, assumption of a guarantee for the quality of the goods, and all other cases governed by law.
Liability for defects within the statutory warranty framework is determined by the relevant legal provisions.
For breaches of essential contractual obligations, our liability for slight negligence is limited to the foreseeable, contract-typical damage. Essential contractual obligations are those whose breach would endanger the purpose of the contract and obligations the contract imposes on us to achieve its purpose.
In cases of minor negligence, we are not liable for non-essential contractual obligations.
Data communication over the Internet cannot be guaranteed to be error-free or continuously available at all times under the current state of technology. We are therefore not liable for the uninterrupted availability of our website or the services offered there.
Applicable Law, Place of Performance, Jurisdiction
Swiss law applies. For consumers, this choice of law applies only to the extent that the protection provided by mandatory provisions of the law of the consumer's habitual residence is not withdrawn.
The place of jurisdiction is our registered office if you are not a consumer but a merchant or a legal entity under public law.
The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) do not apply.